211 New Hampshire
What is 2-1-1?
2-1-1 is an easy to remember telephone number that connects callers, at no cost, to information about critical health and human services available in their community
2-1-1 reaches approximately 75% of the total US population in 43 states and the District of Columbia, however, millions of Americans still need to be connected. America needs 2-1-1 to be accessible nationwide.
The United Ways of New Hampshire (UWNH), a group of ten New Hampshire United Ways, has collaborated with five comprehensive Information and Referral (I&R) agencies in the State of New Hampshire to obtain ownership of the 2-1-1 number from the Public Utilities Commission. The initiative is also supported by United Way of America and the Association for Information and Referral Services (AIRS).
UWNH has attained a leadership role in NH 2-1-1 by retaining a part-time project coordinator, committing to financially support a significant portion of the initial operating costs and working with state officials and private foundations to secure additional funds.
Here are some of the ways 2-1-1 reduces costs for employers, taxpayers and government:
- Time is saved for families and individuals through a one-stop call center.
- The need for public assistance is decreased because of timely connection with appropriate intervening services.
- Reduction in non-emergency calls to 9-1-1.
- Reduction in new 1-800 numbers funded by government.
- Planning information for cities, counties, and nonprofits informed by data collection of call volume and types of services requested.
- A communication network for information in changes about government and local programs.
- Cost avoidance for businesses and state agencies of misdirected calls for services.
2-1-1 NH was launched on June 11, 2008. Residents in New Hampshire can contact 2-1-1 NH toll-free by dialing 2-1-1 in state or 1-866-444-4211 from out of state.
2-1-1 NH is an initiative of the United Ways of New Hampshire in partnership with Public Service Company of New Hampshire. It is sponsored by the Citizens Bank Foundation, Exeter Hospital, New Hampshire Charitable Foundation and the State of New Hampshire.